Square has taken a significant leap forward in supporting business owners by launching a conversational AI assistant, now available in public beta for all U.S. sellers. This innovative tool is seamlessly integrated into the Square Dashboard, aiming to become every seller’s virtual employee—one that knows the ins and outs of their business.
Imagine having a digital assistant that not only answers your questions about using Square’s platform but also provides tailored insights into your sales, customers, staff, and transactions. That’s exactly what Square AI delivers. Whether you’re wondering how to optimize staff hours, identify slow-moving inventory, or recognize your top customers, the assistant is ready with step-by-step guidance and actionable recommendations.
The magic lies in its conversational approach. Instead of sifting through menus or searching for help articles, sellers can simply ask questions in plain language. The AI taps into Square’s extensive knowledge base and the seller’s own business data to provide clear, relevant answers. This empowers business owners to explore their data with curiosity and confidence, making smarter decisions on the fly.
Security is a top priority for Square. The AI assistant is accessible only to account owners and administrators, ensuring sensitive business information stays protected. Square guarantees that no data is sent to external model providers or used for training outside its secure systems. Sellers can trust that their information is safeguarded by the same infrastructure that protects billions of Square transactions every year.
This new assistant joins a growing suite of AI-powered tools from Square, including features like AI-generated product descriptions and website backgrounds. The company’s parent, Block, is also developing an ambitious internal AI initiative called “goose,” which aims to serve as a personal CFO for consumers and a COO for sellers in the near future.
Actionable Takeaways:
- Use the AI assistant to quickly resolve platform questions and streamline daily operations.
- Leverage personalized insights to optimize staffing, inventory, and customer engagement.
- Rest assured that your business data remains private and secure within Square’s ecosystem.
Summary of Key Points:
- Square’s conversational AI assistant is now available in public beta for U.S. sellers.
- The tool provides real-time support and personalized business insights.
- Security measures ensure sensitive data is never shared externally.
- The assistant is part of Square’s expanding suite of AI-powered business tools.
- Business owners can use the assistant to make smarter, data-driven decisions every day.